Uniunea Croatilor din Romania | Zajednistvo Hrvata u Rumunjskoj

   De asemenea, Compania Sales Consulting recruteaza  vorbitori de limba croata pentru pozitii in Resurse Umane in cadrul companiei Deutsche Telekom.

 Professional opportunities in HR

Our client is the multinational company Deutsche Telekom that has opened in Bucharest an HR Shared Service Center. Together with our client we are seeking for foreign language speakers for great career opportunities in HR field!

Inquiry Specialist with Croatian

Responsibilities:

– Answers employee, manager or candidate inquiries using the Knowledge tools and system available at the Contact Center

– Forwards employee inquiries to Tier 2 specialists when specific, in-depth functional knowledge is required

– Completes simple Human Resources and Payroll related transactions

– Documents and follows up all employee inquiries, issues and transactions

– Recognizes unusual events or consistent problem areas and work with Team Lead to resolve

– Works as a team member focusing on customer service

– Suggests methods to update, simplify, and enhance processes, procedures, and technologies

– Assists with the implementation of programs, policies, and services provided by the HR Shared Service by acting as an employee’s first line of contact

– Performs review of Frequently Asked Questions to identify steps needed to answer customer inquiries

– Supports in the development of Frequently Asked Questions based on the identification of updates or new requirements

EDA Specialist with Croatian:

Responsibilities:

– Serves as subject matter expert for Employee Data Administration process area – Produces reports (standard and ad-hoc) and documentation related to HR changes using established templates and procedures – Maintains/ updates existing HR data in HR system – Gathers/ organizes data for mass changes – Maintains overall data integrity – Ensures accuracy of data in HR systems – Support of HR systems and processes

Requirements:

– University degree in human resources or business administration preferably

– 1 year of experience in related process

– Customer service focus and strong interpersonal skills required

– Reliability

– Strong verbal/ written skills and attention to detail

– Ability to consistently deliver high quality customer service in a professional manner

– Taking initiative in a proactive manner to improve own and team work practices

– Good communications skills both orally and verbally

– Multitasking skills

If you are interested in one of those positions please let us know at the following e-mail address:

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receive their application!